Fairness. Transparency. Responsibility.

We strive to maintain transparency and fairness in all aspects of our services. Each Istikhara request involves dedicated time, spiritual preparation, and disciplined effort; therefore, we encourage clients to submit requests only after thoughtful consideration.

Payments made for any service are non-refundable once the consultation has been completed or the Istikhara has been performed. This policy exists because the service delivered is spiritual and time-bound, making it impossible to reverse once fulfilled.

Refunds may be considered only in the rare circumstance where a request is declined before the consultation begins or if we are unable to provide the service for operational reasons. In such cases, any eligible refund will be processed through the original method of payment.

Submitting duplicate requests for the same matter, changing your mind after submission, or dissatisfaction with the outcome does not qualify for a refund. Istikhara seeks guidance toward what is best, and its interpretation cannot be influenced or altered.

Because every request requires personal attention, preparation, and dedicated effort, resources are committed immediately upon acceptance of a consultation. For this reason, clients are encouraged to ensure they are ready to proceed before submitting a request.

We are committed to conducting every consultation with integrity, professionalism, and respect. If we determine that a request falls outside the ethical, religious, or operational scope of our services, we reserve the right to decline the request before work begins and, where appropriate, issue a refund.

By purchasing a service, you acknowledge and accept this Refund Policy, understanding the nature of spiritual consultations, the preparation they require, and the principles under which they are delivered.